We stand behind every code we publish
Our team hand-checks codes before they go live on CodeSpotr UK. On the rare occasion something slips through, we take responsibility and make it right.
We genuinely care about whether you save money. That is why every discount code listed on CodeSpotr UK goes through a real check before it ever appears on our pages. Occasionally a code can expire faster than expected or a retailer updates their system without warning us. When that happens and you still went ahead with your purchase, we do not want you to walk away empty handed. Send us proof of your completed order and we will issue you a £10 gift card, no fuss.
How the claim process works
Four simple steps from finding the code to receiving your gift card. The whole thing takes a couple of minutes on your end.
Click the "Get Code" button on any discount listing. The code copies to your clipboard ready to paste at checkout. Always read the offer description to confirm it applies to what you are buying.
If the code fails at checkout but the product still meets your needs, go ahead and complete the purchase without the code. This step is important as we can only honour claims where an order was genuinely placed.
Email us at claims@codespotr.co.uk within 48 hours of placing your order. Include your order ID, the date of purchase, and a screenshot clearly showing both. Claims sent after 48 hours cannot be accepted.
Our team reviews every claim within 7 working days. Once verified, we will send your £10 gift card by email. If we find the code was actually working at the time you submitted, we will share a screenshot to show you why the claim was not approved.
Which codes are covered
Our guarantee applies specifically to online discount codes. Here is how to tell whether an offer qualifies.
- Online Code Button reads "Get Code"
- Checkout Code entered in a promo field
- Verified Listed on CodeSpotr UK pages
- Sale Automatic sale offers
- Deal Free delivery or cashback deals
- In-store Printable in-store vouchers
- View Offer Offers with no code to enter
The key things to check before claiming
We keep our terms straightforward. Here are the conditions that matter most so you know exactly where you stand.
How to reach us
Submitting a claim is straightforward. Put everything in one email and we will handle the rest.
Send your claim to claims@codespotr.co.uk within 48 hours of purchase. Include your full name, the retailer name, your order ID, the date of purchase, and a screenshot of your completed order confirmation showing no other codes were applied.
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